Question 1

How long does SmartWMS implementation take?

Accepted Answer

Basic setup takes 30 minutes to a few hours depending on warehouse complexity. For large projects with custom integrations, we provide full implementation support, which typically takes 2-4 weeks.

Question 2

Can SmartWMS integrate with my ERP system?

Accepted Answer

Yes, SmartWMS offers ready-made integrations with SAP, Microsoft Dynamics, Sage and other popular systems. A full REST API with detailed documentation is also available for custom integrations.

Question 3

Are there limitations in the trial period?

Accepted Answer

The 30-day trial includes full functionality of the selected plan without restrictions. No credit card required. After the trial, you can continue or export your data.

Question 4

How is data security ensured?

Accepted Answer

All data is encrypted in transit and at rest. We use JWT authentication, role-based access and maintain full audit trails. Servers are located in certified German data centers. The system is GDPR compliant.

Question 5

Can I work with multiple warehouses?

Accepted Answer

Yes, SmartWMS supports multi-warehouse — managing multiple warehouses from a single interface. You can view stock across all locations, plan transfers and create consolidated reports.

Question 6

What hardware is supported?

Accepted Answer

SmartWMS works with all barcode scanners (wired and wireless), Android data collection devices and label printers. Scanning via smartphone camera is also supported.

Question 7

Is there a mobile app?

Accepted Answer

Yes, we have a mobile app for Android, optimized for warehouse work. It allows receiving, inventory, order picking and other operations directly from your smartphone or data collection device.

Question 8

How does technical support work?

Accepted Answer

Support is available via email, phone and chat. Business plan response time is up to 4 hours, Enterprise plan includes a dedicated account manager and SLA with guaranteed response time. There's also an extensive knowledge base and video tutorials.

Question 9

Is SmartWMS suitable for a small warehouse?

Accepted Answer

Absolutely! Our Starter plan starts at just €49/month and is designed for small warehouses, shops, and garages. You get core inventory management, order processing, and shipping — everything a small operation needs. Setup takes just 15 minutes.

Question 10

Does SmartWMS support IoT devices?

Accepted Answer

Yes, SmartWMS includes a full IoT module. You can connect temperature sensors, humidity monitors, and other devices. The system tracks telemetry in real-time, evaluates alert rules automatically, and sends notifications when thresholds are exceeded.

Question 11

Can I track product lots and expiry dates?

Accepted Answer

Yes, our Traceability module provides full lot tracking from receiving to shipping. You can manage lot statuses (quarantine, recall, release), track expiry dates with automatic alerts, enforce FIFO picking, and perform recall searches across your entire inventory.

Question 12

Can I integrate SmartWMS with my invoicing system?

Accepted Answer

SmartWMS offers a comprehensive REST API with 200+ endpoints for custom integrations. We also have an upcoming integration with Invocore for warehouse + invoicing in one ecosystem. Additionally, ready-made connectors are available for SAP, Microsoft Dynamics, and Shopify.

Question 13

How does real-time inventory tracking work in a WMS for small warehouses?

Accepted Answer

A modern WMS like SmartWMS tracks every inventory movement in real time — receiving, putaway, picks, transfers, and shipments. It supports lot and serial number tracking, cycle counts, multi-location visibility, expiration date alerts with FIFO enforcement, and catch weight handling. The goal is 99%+ inventory accuracy without constant manual checks.

Question 14

What barcode scanners work with a WMS for small teams?

Accepted Answer

Any barcode scanner that outputs as keyboard input works — from enterprise-grade Zebra and Honeywell devices to a $30 USB scanner. SmartWMS is web-based, so scanning syncs in real time via the browser. No special hardware required. The system supports all standard barcode formats and works on desktop, tablet, and mobile devices.

Question 15

What is wave picking and when should small warehouses use it?

Accepted Answer

Wave picking groups multiple orders into batches (waves) based on criteria like picker capacity, shipping deadlines, or product zones. It reduces travel time by sorting tasks by aisle, rack, and level — eliminating zigzag paths. Small warehouses benefit from wave picking when handling 50+ orders per day or when pickers waste time walking between distant locations.

Question 16

Can a WMS for mid-sized warehouses integrate IoT sensors?

Accepted Answer

Yes. SmartWMS includes IoT monitoring for temperature, humidity, and device health sensors with configurable auto-alert rules. This helps prevent cold chain breaks and stock damage without large hardware investments. The system scales with your operations — start with a few sensors and expand as needed.

Question 17

How does a WMS track worker productivity and assign tasks?

Accepted Answer

A labor management module tracks units-per-hour scoring, idle time detection, and task completion rates per worker. SmartWMS includes shift scheduling, worker leaderboards, and dynamic workload balancing. Tasks are assigned based on worker location, skill level, and current capacity — ideal for small teams handling variable daily volumes.

Question 18

How much does a WMS cost for small to mid-sized warehouses?

Accepted Answer

WMS pricing varies widely. Enterprise systems like SAP or Manhattan can cost $50,000+ upfront. Cloud-based solutions for small warehouses typically range from $49 to $299 per month depending on users and features. SmartWMS is currently free during early release, with planned pricing starting at €49/month for 3 users and 1 warehouse after launch.

Question 19

What integrations should a WMS support for e-commerce warehouses?

Accepted Answer

A WMS for e-commerce should integrate with major platforms (Shopify, Amazon, eBay), shipping carriers (DHL, UPS, FedEx), and ERP systems (SAP, Dynamics). SmartWMS offers 200+ REST API endpoints for custom integrations, plus ready-made connectors for popular e-commerce and shipping services.

Question 20

Can a WMS handle multiple warehouses and locations?

Accepted Answer

Yes. Multi-warehouse and multi-site support allows you to manage inventory, orders, and reporting across all locations from a single dashboard. SmartWMS includes cross-warehouse filtering on all reports and dashboards, with transfer management between sites and consolidated stock visibility.

Smart Warehouse Management of the New Generation

Warehouse teams across the EU are already running on SmartWMS

Everything for Efficient Warehouse Management

Real-time Dashboard

Inventory Management

Multi-Warehouse

Goods Receiving

Smart Putaway

Returns Processing

Order Management

Wave Picking

Shipping & Logistics

Quality Control

Lot Traceability

Barcode Scanning

IoT Monitoring

Live Updates

Labor Management

Product Intelligence

ABC Analytics

Role-based Security

CSV Import/Export

Stock Transfers

Smart Notifications

REST API & Integrations

Perfect for Small Business

Free now, €49/mo from Nov 2026

Setup in 15 Minutes

No IT Team Needed

Grows with You

Unlimited Scale

IoT & Compliance

Custom SLA & Security

Dedicated Support

Built for Enterprise Scale

Measurable Results for Your Business

Efficiency Increase

Time Savings

Error Reduction

Cost Reduction

Launch SmartWMS in 30 Minutes

Registration

Warehouse Setup

Data Import

Get Started

Connect to Your Systems

SAP

Microsoft Dynamics

Amazon

eBay

Shopify

DHL

UPS

FedEx

Salesforce

HubSpot

Slack

REST API

Complete Business Suite: Warehouse + Invoicing

Transparent Pricing

Useful Resources

Frequently Asked Questions

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