Marketplaces

Marketplace Integrations

Connect SmartWMS with major e-commerce marketplaces for automated order management.

Supported Marketplaces

Amazon Integration

Setup:

• Go to Configuration → Integrations
• Click + New → Amazon
• Select marketplace region
• Click Connect with Amazon
• Authorize SmartWMS in Seller Central
• Configure sync settings

Features:

• Order import (automatic)
• Inventory sync (to Amazon)
• FBA inventory tracking
• Shipping confirmation

Ozon Integration

Setup:

• Get API key from Ozon Seller
• Add integration in SmartWMS
• Enter Client ID and API Key
• Configure warehouse mapping

Features:

• Real-time order import
• Stock updates
• Price management
• FBO/FBS support

Wildberries Integration

Setup:

• Get API token from WB Partners
• Add integration in SmartWMS
• Enter API token
• Map warehouses

Features:

• Order synchronization
• Stock level updates
• Label generation
• Return processing

Inventory Sync

Configure stock sync rules:

Sync Options:

• Available quantity
• Reserved quantity
• Safety stock buffer
• Multi-warehouse allocation

Sync Frequency:

• Real-time (on change)
• Every 15 minutes
• Hourly
• Manual

Order Processing

Marketplace orders flow:

Order on Marketplace → Import to SmartWMS →
Pick & Pack → Ship → Update Tracking → Marketplace Notified

Multi-Channel Inventory

Manage inventory across channels:

• Set total available inventory
• Allocate percentage to each channel
• System maintains buffer stock
• Prevents overselling

Troubleshooting

Orders not importing:

• Check API credentials
• Verify order status filters
• Review integration logs

Inventory not updating:

• Confirm sync is enabled
• Check mapping configuration
• Verify product SKU match